Which term best describes the means of transferring information without words?

Which term best describes the means of transferring information without words?

• A. Eye contact
• B. Feedback
• C. Non-verbal communication
• D. Respect

Answer: (C)

Non-verbal communication describes all the ways information is conveyed without spoken words. This includes facial expressions, posture, gestures, eye contact, and even tone of voice or physical distance. In healthcare, these cues help clinicians understand patient emotions and intent, build trust, and respond with empathy even before words are spoken. Eye contact is one example of non-verbal communication, not the overall term; feedback is the response to a message, and respect is an attitude, not a method of transmitting information.

Non-verbal communication describes all the ways information is conveyed without spoken words. This includes facial expressions, posture, gestures, eye contact, and even tone of voice or physical distance. In healthcare, these cues help clinicians understand patient emotions and intent, build trust, and respond with empathy even before words are spoken. Eye contact is one example of non-verbal communication, not the overall term; feedback is the response to a message, and respect is an attitude, not a method of transmitting information.